Effective Date: 25/02/2025
Crysta Sip, the company behind the website crystasip.com, is committed to protecting the privacy and personal information of its customers and visitors. This privacy policy outlines how we collect, use, and safeguard your personal data in compliance with the Data Protection and Digital Privacy (DPDP) Act of India.
Information Collection and Use
- Personal Information: We collect personal information, such as your name, email address, postal address, and phone number, when you make a purchase, sign up for our newsletter, or contact us through the website. This information is necessary for us to process your orders, respond to your inquiries, and provide you with information about our products and services.
- Usage Data: We also collect information about how you use our website, such as the pages you visit, the products you view, and the actions you take. This information is collected through the use of cookies and other tracking technologies. We use this data to improve the functionality and user experience of our website, as well as to personalize the content and offers we present to you.
- Purpose of Data Collection: We use the personal information we collect to process your orders, respond to your inquiries, and send you information about our products and services. We also use the usage data to improve the functionality and user experience of our website, and to personalize the content and offers we present to you.
Data Storage and Security
- Data Storage: We store your personal information on secure servers located in India. We use industry-standard encryption and other security measures to protect your data from unauthorized access, disclosure, or destruction.
- Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, or as required by applicable laws and regulations. We will securely delete or anonymize your personal information when it is no longer needed.
Sharing and Disclosure of Information
- Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website and providing our products and services, such as payment processors, shipping companies, and marketing partners. These service providers are required to keep your information confidential and secure, and are prohibited from using your information for any other purpose.
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities, such as law enforcement or government agencies.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Your Rights and Choices
- Access and Correction: You have the right to access the personal information we hold about you and to request corrections or updates to that information. You can do so by contacting us at shakhil1996@gmail.com.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us at shakhil1996@gmail.com.
- Data Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions as provided by law. To exercise this right, please contact us at shakhil1996@gmail.com.
- Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. To exercise this right, please contact us at shakhil1996@gmail.com.
Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We will notify you of any material changes by email or by prominently posting a notice on our website.
Contact Us
If you have any questions or concerns about our privacy policy or the way we handle your personal information, please contact us at shakhil1996@gmail.com.